Terms of Sale
1. Quotes and orders
Orders placed do not become final until after
acceptance and confirmation by our acknowledgment of receipt of
orders. No telephone order can be accepted,
it must be confirmed in writing on headed paper. Acceptance
of our quotes entails the buyer's agreement on our conditions
of general sales. In the event of an order, the delivery to be made
will only include the material specified in the quote.
Installation, connection, plumbing, cooling and electricity costs
are the responsibility of the customer.
Our prices are understood to be exclusive of tax. The invoices are
established according to the conditions defined prices and taxes in force on the day
3 - Deadlines
Delivery times given are purely
indicative and without obligation on our part. A delay in delivery
gives the buyer neither the right to cancel the order, nor the right to claim
compensation for direct or indirect damage caused by this delay.
4 - Transport and delivery
The products travel at the risk and peril of the purchaser.
It is the recipient's responsibility not to order the carrier to
unload the equipment only after ensuring that the equipment is in good condition
The words "subject to unpacking" have no value. During
upon receipt of a delivery it is necessary to proceed with the operations
following in the presence of the carrier:
a - Unpack and check the condition of the package (s) and the goods.
b - In the event of damage or missing equipment noted: write on
the delivery slip in capital letters the precise details of the damage.
c - Send to the carrier by Registered Letter with Acknowledgment of
Receipt within 3 WORKING DAYS details of the damage observed.
d - Send a copy of this letter to Rotisserie Concepts together with the
copy of the postal receipt acknowledging receipt.
In the event that these provisions are not respected, the costs of
repair of the equipment would be the responsibility of the purchaser.
5 - Payments
The payment of a deposit implies that there is no way for
the buyer to withdraw from his obligations or to retract. He can
be ordered to pay damages if he retracts.
The buyer agrees not to cease the planned payments under any circumstances,
even if a difference or a dispute arises between the contracting parties
or their beneficiaries.
Any late payment, whatever the cause, as of right, without
no formality, runs on the amount of unpaid sums
interest at the rate of 2.50% per month without prejudice to others
cumulatively planned actions.
In the event of non-payment by the agreed deadline, it will be due as
lump-sum compensation automatically, a sum of 15% of the
amount of the debt, without prejudice to legal interest and costs
of justice. In addition, we reserve the right to demand payment
of the other materials carried out, even not yet arrived at
deadline, and to suspend the execution of orders other than
we could have accepted. Late payment penalties are payable without
that a reminder is necessary.
6 - Guarantee
Rotisserie Concepts guarantees for a period of 12 MONTHS from
from the invoice date the conformity of the materials manufactured to
ROTISOL specifications. In the event of a manufacturing defect, the
exchange or repair of equipment recognized as defective will be processed.
The exchange of parts under warranty obliges the buyer to provide the copy
of the original invoice for the equipment. The cost and risks of transport,
disassembly-reassembly costs, spare parts as well as
the on-site repair costs (staff, stay and equipment) are payable
charge of the buyer.
The warranty does not cover any defects that may arise from failure
compliance with installation, use and maintenance or non-compliance with
applicable standards (example: poor installation, connection error
electric, gas, overvoltage), from a cause unrelated to the equipment (e.g. lightning,
flood etc.), abnormal use and modification or intervention
from the purchaser or a third party.
For proper installation and use of the equipment, comply
STRICTLY to technical data sheets (on request), instructions for use
attached to the material.
The following parts are excluded from the warranty:
- glass (we advise our customers to take out insurance
"Broken glass") ;
- quartz, glass-ceramic, halogen lamps and other bulbs;
- programmer front panel, control board, thermostat;
- door gaskets and various seals as well as rubber parts;
- drain pipes, hand shower hose;
- feet, castors and castor-brakes;
- burners and other components exposed to fire (example: case of bluing
- planetary swing drive system (poor balancing
poultry loads that can cause mechanical blockage);
- deterioration due to infiltration of grease in the parts
technical or non-maintenance of the extractor hood packaging).
To benefit from the guarantee, all defective parts must
be returned within 8 days.
Equipment replaced under warranty is itself guaranteed for
the period remaining to run under the initial guarantee. After the initial warranty
of period 12 MONTHS, any new part replaced or shipped will bear
the postage or labor and travel costs in force and will be
guaranteed 3 MONTHS from the invoice date.
In the event of a dispute, the customer will be required to provide the original invoice;
The absence of this document will invalidate the warranty. Any technical assistance on the part of Rotisserie Concepts is subject to an estimate and invoicing to the client. NB: In the event of a transaction between individuals of branded equipment still under warranty, it is up to Rotisserie Concepts to validate or not the effective continuation of this guarantee.
7 - Retention of title clauses
Rotisserie Concepts retains full ownership of the equipment making
the subject of the contract until full payment of the invoiced price. Until
At this time, the material will be considered as consigned in deposit
Until full payment, the goods cannot be resold without
In the event of non-compliance by the buyer with one of the payment deadlines,
the equipment will remain the property of Rotisserie Concepts until full payment
price (law n ° 80.335 of 12 May 1980).
As soon as the equipment is delivered, the customer will be fully responsible for
cases of theft, loss or destruction; he undertakes, to this end, to ensure
the materials. In the event of seizure made by third parties on the equipment, the
customer is required to inform Rotisserie Concepts without delay, by registered letter
with acknowledgment of receipt.
8 - Shipments
All our shipments: repairs, spare parts, accessories,
spices, cleaning products, etc., are payable against reimbursement.
9 - Specific
"compensation and indemnification" clauses
Any financial compensation to the manufacturer is
excluded with regard to direct or indirect damage
caused by inactivity of the equipment for various causes: breakdown,
dispatch of spare parts, delivery time, repair time on
place or workshop.
Rotisserie Concepts is not liable for any compensation towards third parties for
consequences of the use of the equipment, whether it is damage
direct or indirect, accidents to natural persons,
property damage separate from material loss of profits.
ROTISSERIE CONCEPTS WILL NOT BE OBLIGED TO PROVIDE THE GUARANTEE IN THE EVENT OF
NON-COMPLIANCE WITH CONDITIONS OF PAYMENT
AND INSTALLATION OF THE EQUIPMENT.
TERMS AND CONDITIONS
1 - TERMS OF PAYMENT
Payment is required in advance in full before shipment.
2 - PRICING
Pricing, Models, Specifications, Capacities and Accessories are subject to
change without notice.
3 - FREIGHT - ROUTING
Method of shipment will be determined by ROTISOL S.A. unless otherwise advise.
4 - DAMAGE CLAIMS
All merchandise shipped at purchaser’s risk. Inspection must be made by purchaser
when goods are received. If goods are damaged when received the purchaser
must then immediately file a claim for damage. GOODS DAMAGED IN SHIPPING
ARE NOT RETURNABLE.
5 - TAXES
The prices indicated here in DO NOT include any taxes, nor do they include
charges or fees, permits, insurance, export duties or other levies. Such cost be
paid by the Purchaser.